Home / Scope
What your team will work on.
Sixteen Akon One apps, four roles, and a clear line between what Akontec runs and what your floor runs. This page sets out the scope; the earnings page sets out the pay.
The apps, and the work in each.
Red marks the main work an app needs; grey marks the operations work that usually comes with it. Filter by the role your team wants. Showing 16 apps.
| App | What your team does | Work type |
|---|---|---|
| 01 Chat | Messaging: new-user sign-ups, activation calls and in-app support. | OnboardSupport |
| 02 Astrology | Consultation bookings, astrologer onboarding and seeker support. | SalesSupport |
| 03 Healthcare | Doctor consultations, appointment booking and patient follow-up. | SalesSupport |
| 04 Legal | Enquiries for lawyer consultations and legal services, with document collection. | QualifyDocs |
| 05 Finance | Enquiries for financial products and services, with document collection. | QualifyDocs |
| 06 Career | Job-seeker registration, employer enquiries and candidate follow-up. | SalesBack office |
| 07 Business | Services for businesses: setup, compliance and growth packages. | SalesDocs |
| 08 Education | Course enquiries, counselling calls and admission follow-up. | SalesDocs |
| 09 Travel | Holiday packages, bookings and traveller support. | SalesSupport |
| 10 TasteBox | Food ordering: restaurant onboarding, order and customer support. | OnboardSupport |
| 11 Matrimony | Profile registration, membership sales, verification and member support. | SalesVerify |
| 12 AutoHub | Vehicle buying, selling and service enquiries. | QualifyFollow-up |
| 13 PrimeEstate | Buyer and tenant enquiries for property listings. | QualifyFollow-up |
| 14 QuickShip | Courier and shipping bookings, tracking and delivery support. | SalesSupport |
| 15 SafeInsure | Insurance enquiries, quotes, policy documents and renewals. | QualifyDocs |
| 16 BuildPro | Construction and contractor enquiries, estimates and site-visit follow-up. | QualifyCoordinate |
Which apps have live partner opportunities depends on vendor availability, demand and region. Finance, SafeInsure, Healthcare and Legal are regulated: work there follows sector rules, and some roles need certified or licensed staff.
Four roles. Take one or all.
Roles are agreed per app. A floor can run Sales on Travel, Support on TasteBox and Complete Operations on Education at the same time.
Role A
Sales
- Lead generation
- Outbound calling
- Inbound enquiries
- Qualification
- Follow-up
- Closing assistance
Role B
Customer support
- Inbound support
- Customer onboarding
- Query handling
- Follow-up
- After-sales support
Role C
Back office
- Data processing
- Documentation
- Verification
- CRM updates
- Order and process management
Role D
Complete operations
- Lead to qualification
- Sales and documentation
- Onboarding and support
- Follow-up and after-sales
- May carry a different payout structure
Who does what, day to day.
The CRM is the single record. Every commission is calculated from it, which protects your earnings as much as ours.
| Area | Akontec | Your centre |
|---|---|---|
| Business | Signs vendors, keeps product and pricing current | Learns the product, sells to approved claims only |
| Leads | Runs landing pages, creatives and lead sources | Contacts, qualifies and follows up every lead |
| Technology | Apps, checkout, CRM, user IDs, tech support | Seats, devices, internet, telephony and dialler |
| Process | SOPs, scripts, QA parameters, training | Runs to the SOP; TLs coach and monitor |
| Customers | Vendor delivery, refunds, escalations above L2 | First response, complaints logged same day |
| Reporting | Dashboards, statements, payout calculation | Daily reports, attendance, CRM hygiene |
Outside the scope.
These keep the programme clean for vendors, customers and partners alike.
Customers buy through the app. No side deals, other offers or diverted leads.
No discounts, promises or terms outside the approved scripts. The vendor has to honour what is said.
Customers stay with the vendor and the platform. Your team serves them under programme rules.
Levels, apps and territory are earned on performance. None of them are for sale.
Prices are set by the vendor in the app. Your team quotes them; it does not set them.
Lead flow builds with vendor marketing and your results. The first weeks are a ramp.
Put your floor on the Akon One apps.
Tell us your team size, languages and shifts. We will walk you through the opportunities open today and what each one pays.